Not just quality, heirloom quality. Our woks have been through 12 processes, 36,000 times of hand-hammering. It shines like a mirror. You can see all the hammer prints but hardly feel them. Mirror surface allows ingredients to slide smoothly inside the wok.
Our woks have no coating nor painting. You don't have to worry about the nonstick coating falling off.
Iron is reactive, and it will form a protective layer of iron oxide. The longer it is used, the more nonstick it is.
After going through thousands of times of experiments, we found the classic concaveness, not too shallow, not too deep, just right for heat conductivity, and best shape for stir frying.
Products require seasoning before use, blue black is pre-seasoned, Silver is the original color and has to be seasoned before use.
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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